Privacy Policy

CMN Digylearn Sdn. Bhd. Privacy Policy

At Digyprime, ("we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, www.digyprime.com (the "Site"), and our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Data Controller

CMN Digylearn Sdn. Bhd. is the data controller responsible for your personal information. Our contact details are:

• Business Name: CMN Digylearn Sdn. Bhd.
• Website: www.digyprime.com
• Email: support@digylearn.com
• Address: Maker Lab Unit 904, Idea Tower 1, UPM-MTDC Technology Centre, 43400 Serdang, Selangor, Malaysia.

2. Information We Collect

We may collect, store, and process the following information about you:

• Personal Information: Name, contact information (including email address and phone number), and any other information you provide when you register, create an account, or communicate with us.
• Demographic Information: Postcode, preferences, interests, and hobbies.
• Technical Information: Information about your computer or device, including your IP address, browser type, operating system, referring URLs, and browsing behavior on our Site.
• Usage Data: Information about how you use our Site and services, including the pages you visit, the content you access, and the actions you take.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on our Site (see Section 8 below).
• Third-Party Information: Information we may receive from third-party sources, such as social media platforms (e.g., Facebook, Twitter, LinkedIn) if you connect to them through our Site. Please note that the information we receive will be subject to your privacy settings on the third-party platform.
• Payment Information: If you make a purchase through our Site, we may collect payment information, such as credit card details. Note: all payment getaways are handled by third party that complies with relevant laws.
• Learning Progress Data: Information related to your progress and performance in our learning modules and courses.

We collect this information through various means:

• Directly from you when you provide it to us.
• Automatically through your use of our Site.
• From third-party sources, as described above.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and Improving Services: To provide you with access to our Site and services, to personalize your experience, and to improve the quality and functionality of our offerings.
• Responding to Inquiries: To respond to your questions, requests, and support inquiries.
• Personalization: To customize the Site and our communications to your interests.
• Communication: To send you information about our products, services, promotions, and events that may be of interest to you.
• Marketing: We may periodically send promotional emails about new products, special offers or other information including the businesses of carefully selected third parties which we think you may find interesting using the email address which you have provided.
• Research and Analytics: To conduct research and analyze trends to improve our Site and services.
• Administering Our Site: To administer our website.
• Contractual Obligations: To carry out our obligations arising from any contracts entered into between you and us.
• Legal Compliance: To comply with applicable laws and regulations.
• Protection of Rights: To protect our rights and the rights of others.
• Learning Progress Monitoring: To track your progress in learning modules and courses and provide relevant feedback.

4. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

• Employees and Contractors: Our employees, officers, insurers, professional advisors, agents and suppliers, who need access to the information to perform their duties.
• Service Providers: Third-party service providers who assist us with website hosting, payment processing, data analytics, email marketing, and other services. We ensure that these service providers are bound by contractual obligations to protect your personal information.
• Business Transfers: To a prospective buyer or seller in the event of a merger, acquisition, or sale of all or a portion of our assets.
• Legal Requirements: To comply with any legal obligation, or in order to enforce or apply our policy and other agreements; or to protect the rights, property, or safety of CMN Digylearn Sdn. Bhd., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
• Affiliated Organizations: We may disclose your proficiency score and progress to your employer or any affiliate organization through which you have purchased or obtained access to the Site.
• Data Processors: We may disclose information that we hold about you to data processors who process personal information on our behalf. Any such disclosure will be disclosed in accordance with applicable laws and only for the purposes stated in this Privacy Policy or otherwise permitted by law.
• Aggregated Data: We may use aggregated information about our users in press releases relating to CMN Digylearn Sdn. Bhd. or for similar purposes. Where we do this, we will do so in a way that neither you nor any other users are identifiable.

5. Controlling Your Personal Information

Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the email. You may not be able to opt out of service-related emails (e.g., account verification, purchase confirmations, support updates). An opt-out option means you indicate that you do not want us to send any communication regarding various promotional offers and various other marketing campaigns and product information. If you have opted for the opt-out option, you may not be able to take advantage of all the features of the website.

Access and Correction: You have the right to access and correct your personal information. You can request details of your personal information, and you may request small fees incurred. If you believe that any information, we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the above-mentioned address.

Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.

Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at support@digylearn.com

6. Security of Your Information

CMN Digylearn Sdn. Bhd. is committed to ensuring your information is secure and for this purpose we have taken certain standard security measures. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However please note that we cannot give absolute guarantee or promise the security of the information since internet is a public place. To the fullest extent permitted by law, we disclaim all liability and responsibility for any loss, damage, liability or any cost you may suffer due to any loss, unauthorised access, misuse or alteration of any information you submit to this website.

Data Transfer: The data that we collect from you may be transferred to, and stored at, a destination outside of Malaysia. It may also be processed by staff operating outside of Malaysia who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Password Security: Where we have given you (or where you have chosen) a password which enables you to access the Materials, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to gather aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Our Cookie Policy which sets out information about the cookies on our site.

Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to the Materials.

[Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site. You may refuse to accept cookies by configuring the settings on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Site or your use of the Site may be hindered.]

Cookie Policy: We use cookies to collect information about your browsing activity on our Site. You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy [Link to your Cookie Policy – create this if you don't have one] for more information.

9. Links to Other Websites

Our website may contain links to the other websites of interest that we do not own or operate. So once you have used this links to leave our website, you should note that we do not have any control over the other such websites. Therefore we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such websites and they are not governed by the privacy policy of CMN Digylearn Sdn. Bhd. You should exercise caution and independently assess the privacy policy of the website in question.

10. Severability

If a provision of this policy is determined by court or other competent authority to be unenforceable, the other provisions of this policy will continue in effect.

11. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

12. Contact

Enquiries, questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@digylearn.com.

Last Reviewed: February 2025